Established 2015 · Victoria, Australia

Helping Vulnerable People Reach Their Full Potential

Patience Community Services is a registered non-profit charity based in Sunshine, Melbourne — providing compassionate services, skills training, and genuine connection to those who need it most.

📍 Suite 501, 80 Harvester Rd, Sunshine VIC 3020
📞 03 8386 7349
✅ ACNC Registered · Tax-Deductible Donations
2015
Founded
12
Programs & Services
2,000+
People Supported
100%
Donation-Funded
All
Aus. States & Territories
Unity at Patience Community Services
Together — stronger than our challenges
Workshop and training
Skills training and employment programs
Community hands together
A diverse community united by purpose

12 Ways We Support Our Community

From housing and counselling to jewellery making and job readiness — we walk alongside people through life's challenges with practical help and genuine heart.

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Housing & Homelessness

Step-by-step housing application help, crisis referrals, and strong partnerships with shelter providers.

Learn more →
🧠

Free Counselling

Qualified, confidential counselling for grief, stress, relationships, and life's transitions — free to all.

Learn more →
👩

Women's Empowerment

Workshops in leadership, financial literacy, and sisterhood for women from all walks of life.

Learn more →
🎓

Work Placements

Hands-on placements for Community Services and Social Work students with mentorship and guidance.

Learn more →
💼

Employment Training

Vocational skills, digital literacy, soft skills, and confidence-building for sustainable employment.

Learn more →
🌏

Multicultural & Integration

Settlement support, cultural celebrations, and navigation of local services for newcomers and refugees.

Learn more →
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Wellbeing & Mental Health

Mindfulness workshops, peer support groups, and holistic wellness programs for body and mind.

Learn more →
🤝

Volunteering

Diverse roles for everyone — build skills, give back, and make a tangible difference in your community.

Get involved →
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Food Bank

Fresh and wholesome groceries for families experiencing hardship — served with dignity and no judgment.

Learn more →
💻

Social Inclusion & Computers

Digital literacy classes and social programs to combat isolation and build confident tech skills.

Learn more →
📄

Job Ready Programs

Résumé and cover letter building, interview coaching, and job application strategy with career coaches.

Learn more →
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Jewellery Making

Creative workshops turning patience and craft into wearable art — mindfulness, community, and joy.

Learn more →

A Second Chance for Everyone

We exist to look after the most vulnerable in society. We believe everyone deserves a second chance — regardless of their past, their background, or their circumstances.

Our environment is friendly, social, and purposeful. We help people reach their full potential through services, skills training, and genuine human connection.

  • Registered non-profit · ABN 26 929 226 710
  • ACNC registered charity · Donations over $2 tax-deductible
  • Based in Sunshine VIC · Serving all of Australia
  • 100% funded by donations and community support
United community
12
Active
Services

Make a Difference Today

100% of your donation funds our community programs. Every dollar goes directly to helping vulnerable Australians.

About Patience Community Services

Established in 2015 — helping vulnerable people in Victoria and across Australia reach their full potential.

Our team
Our diverse and passionate community
Unity
Strength through togetherness
Hands together
Many hands, one vision

Built on Patience, Driven by Purpose

Founded in 2015, Patience Community Services Incorporated is a registered Australian non-profit charity based in Sunshine, Victoria. We were built on the belief that everyone — regardless of their past — deserves a second chance and access to quality support.

Our passionate team of staff and volunteers works side by side to deliver services, skills training, and genuine human connection to people experiencing hardship, isolation, homelessness, and disadvantage.

Based in Sunshine VIC, we serve our local community and extend our programs and support to Australians across all states and territories.

What Guides Every Decision

  • Compassion — Genuine, wholehearted care for every person we serve
  • Respect — Honouring the dignity, culture, and uniqueness of every individual
  • Empowerment — Building independence and capacity, not dependency
  • Inclusion — A warm welcome for everyone, regardless of background
  • Community — We believe in people supporting people
  • Integrity — Transparent, accountable, and honest in all we do
🌟

Our Vision

A community where every person — regardless of their starting point — has the opportunity to live a full, dignified, and connected life.

🎯

Our Mission

To empower disadvantaged Australians through respectful, accessible, and holistic services that support independence, inclusion, and wellbeing.

Patience Community Services Incorporated · ABN 26 929 226 710
Registered charity with the Australian Charities and Not-for-profits Commission (ACNC).
Donations over $2 are tax-deductible. Please consult your tax adviser.

Suite 501, Shop 31, 80 Harvester Rd, Sunshine VIC 3020  |  03 8386 7349  |  care@patiencecs.org.au

Our Services

Twelve programs and services — each one designed to walk alongside you through life's challenges.

ℹ️ Please note: Patience Community Services no longer provides NDIS services. All twelve services listed below are fully available. Contact us at 03 8386 7349 or care@patiencecs.org.au to get started.
Housing support Community housing

🏠 1. Housing & Homelessness Support

Having a safe, stable place to call home is the foundation of a healthy life. At Patience Community Services, we walk alongside individuals and families facing housing insecurity, offering a compass and a helping hand through difficult times.

  • Housing Application Assistance: Navigating housing paperwork can be overwhelming. Our team provides step-by-step guidance to help you fill out and submit housing applications accurately and confidently.
  • A Network of Support: We maintain strong partnerships with specialised crisis housing providers, emergency shelters, and community organisations to ensure you get comprehensive care.

If you or someone you know is facing homelessness, you don't have to figure it out by yourself. Come in for a confidential chat — let's explore your options together.

Counselling session Support

🧠 2. Free Counselling Services

Life brings challenges that can sometimes feel too heavy to carry alone. We believe that mental health support should be a right, not a privilege. That is why Patience Community Services offers free, confidential counselling to anyone navigating life's ups and downs.

  • A Safe, Judgment-Free Space: Our qualified counsellors provide a compassionate environment where you can express your thoughts and feelings openly.
  • Tailored Support: Whether you are dealing with grief, stress, relationship difficulties, or life transitions, we adapt our approach to meet your unique needs.

Healing begins with a single conversation. Our doors and our hearts are open to help you find clarity and peace of mind.

Women's empowerment Sisterhood

👩 3. Women's Empowerment Programs

When you empower a woman, you uplift an entire community. Our Women's Empowerment Programs celebrate diversity, build self-worth, and equip women with the tools they need to lead independent, fulfilling lives.

  • Skill-Building & Leadership: Workshops focused on personal growth, financial literacy, communication, and leadership skills.
  • Sisterhood and Solidarity: A vibrant network where women from all walks of life share stories, encourage one another, and forge lasting friendships.

Our vision: to see every woman walk with confidence, embrace her inherent strength, and achieve her personal and professional dreams.

Work placement students Community services placement

🎓 4. Work Placement for Community Services Students

Are you studying Community Services, Social Work, or a related field? Patience Community Services offers dynamic, hands-on work placements that turn classroom theory into real-world impact.

  • Authentic Industry Experience: Work directly alongside experienced practitioners, gaining invaluable insights into casework, program management, and community advocacy.
  • Mentorship & Growth: We don't just give you tasks — we mentor you. You'll receive constructive feedback, professional guidance, and a supportive environment to build your confidence.

Complete your placement hours with an organisation that values your passion and invests in your future.

Employment training Skills training

💼 5. Employment & Skills Training

Finding the right job starts with having the right skills. Our Employment and Skills Training programs bridge the gap between where you are today and where you want to be in your career.

  • Practical Skill Development: From mastering vocational skills to improving digital literacy, we offer targeted training aligned with current job market demands.
  • Confidence in the Workplace: We focus on both hard and soft skills — teamwork, effective communication, and problem-solving — ensuring you feel fully prepared on day one.

Invest in yourself. Unlock your potential and open the door to sustainable employment opportunities.

Multicultural community Integration programs

🌏 6. Multicultural & Integration Programs

Belonging is a fundamental human need. Our Multicultural and Integration Programs warmly welcome newcomers, migrants, and refugees, helping them navigate their new home while celebrating the rich cultural tapestry they bring.

  • Settlement & Navigation Support: We help individuals understand local systems, access essential services, and find their footing in the community.
  • Cultural Celebrations: Through food, music, and storytelling, we host events that encourage cross-cultural understanding and genuine friendship.

No matter where you come from or what language you speak — you have a rightful place here at Patience Community Services.

Wellbeing program Mental health support

💚 7. Wellbeing & Mental Health Programs

True wellness encompasses both the body and the mind. Our Wellbeing and Mental Health Programs focus on proactive, holistic care to help you manage daily stress, build emotional resilience, and maintain a balanced life.

  • Mindfulness & Wellness Workshops: Sessions on stress management, mindfulness practices, healthy lifestyle habits, and emotional self-care.
  • Peer Support Groups: Connect with others who understand your journey in safe, peer-led spaces for shared experiences and mutual encouragement.

Taking care of your mental health isn't selfish — it is necessary. Let us support you in finding your balance.

Food bank Food assistance

🥦 8. Food Bank

No one should ever have to choose between paying a bill and eating a nutritious meal. The Patience Community Services Food Bank stands as a reliable safety net, providing essential groceries and fresh food to individuals and families experiencing hardship.

  • Fresh & Wholesome Groceries: We supply not just non-perishable pantry staples, but also fresh vegetables and fruits to ensure healthy nutrition for your table.
  • Served with Dignity: Our food bank is a place of absolute respect — every visitor feels welcomed, valued, and cared for without judgment.

If times are tough, please reach out. Our food bank is well-stocked and ready to assist you and your family.

Social inclusion program Computer class

💻 9. Social Inclusion & Computer Programs

In a rapidly changing digital world, staying connected is more important than ever. Our Social Inclusion and Computer Programs combat isolation by teaching vital digital skills while fostering a warm social environment.

  • Digital Literacy Classes: Learn the basics of navigating the internet, using a computer, sending emails, staying safe online, and connecting with loved ones via video calls.
  • Combating Isolation: These programs double as social hubs — come for the computer skills, stay for the friendly chats, laughter, and a warm cup of tea with new friends.

Technology doesn't have to be intimidating. Let us show you how to navigate the digital world with confidence and ease.

Job ready program Interview coaching

📄 10. Job Ready Programs

Stepping into the job market requires preparation, strategy, and a polished presentation. Our Job Ready Programs focus on the essential mechanics of modern job hunting, giving you a competitive edge.

  • Résumé & Cover Letter Building: Work one-on-one with our career coaches to craft a professional, eye-catching résumé that highlights your unique strengths and experiences.
  • Interview Coaching: Overcome interview nerves through mock interviews, constructive feedback, and tips on how to confidently articulate your skills to potential employers.

From your very first job application to mastering the final interview — we give you the tools and confidence to get hired.

Ready to Get Started?

Contact our friendly team today. We'll help you find the right service for your situation.

📞 03 8386 7349

Volunteering & Special Programs

From beading and bracelet-making to cultural celebrations — programs that bring people together.

Volunteers at Patience Community Services Volunteer team

🤝 11. Volunteering Opportunities

The heart of Patience Community Services beats because of our volunteers. If you want to make a tangible difference, give back to your local area, and meet extraordinary people — our volunteering program is the perfect place for you.

  • Diverse Roles for Everyone: Whether you want to assist with computer classes, help at community events, provide administrative support, or work at our food bank — we have a role that matches your skills and schedule.
  • Build Connections & Skills: Volunteering is a fantastic way to learn new skills, boost your résumé, and form deeply meaningful bonds with your neighbours.

Your time is the most valuable gift you can give. Join our volunteer family today and see the direct impact of your kindness.

Handcrafted beaded jewellery Threading beads

💎 12. Handcrafted Elegance: The Art of Jewellery Making

Jewellery making is more than a craft — it is a beautiful form of self-expression, a celebration of patience, and a way to turn raw elements into deeply personal treasures. From winding simple wires to threading shimmering beads, creating your own wearable art is a rewarding journey that connects the creator's vision with the wearer's story.

  • Cultivating Mindfulness: The intricate nature of choosing colour palettes, designing patterns, and assembling delicate pieces offers a wonderful space to slow down, focus, and find a sense of calm accomplishment.
  • Building a Community: Sharing techniques, tools, and design ideas brings people together. Our workshops provide a warm, creative hub to learn alongside others, swap stories, and celebrate each other's creations.
  • Gifts from the Heart: There is a distinct joy in gifting or wearing a piece of jewellery that was carefully shaped, polished, and finished by hand — not off an assembly line.

"Every bead strung and every metal shaped is a reflection of patience, creativity, and the beautiful stories we carry within us."

— Patience Community Services

Made with Patience, Worn with Pride

Handcrafted necklaces
Beaded jewellery collection
Handmade rings on hands
Wire-wrapped rings and beaded necklace
Pearl necklace handcrafted
Bracelets and necklaces on arm
Jewellery in progress
Colourful beaded piece
Threading beads close up
Fine bead work
Handcrafted bracelet

Join a Program

All programs are open to the community. Contact us to find out what's running and how to get involved.

Volunteer With Us

Be the change. Join our volunteer family and see the direct impact of your kindness.

Your Time Changes Lives

Our environment is friendly, social, and purposeful. Volunteering with Patience Community Services is a fantastic way to give back, gain real skills, and form deeply meaningful connections with your community.

Every hour you give goes directly into strengthening our programs and supporting vulnerable people across Australia.

Volunteer team at PCS
🍎

Food Bank

Help pack and distribute groceries and fresh produce to families in need with warmth and dignity.

💻

Computer Classes

Assist participants with digital literacy, internet skills, and staying connected with loved ones.

🎉

Community Events

Help plan and run cultural celebrations, seasonal events, and community gatherings.

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Administration

Provide vital administrative support that keeps our programs running smoothly.

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Multicultural Outreach

Help engage and support community members from diverse cultural and linguistic backgrounds.

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Creative Programs

Assist with jewellery making, craft workshops, and other creative skills-based activities.

No experience needed at all! We welcome volunteers of all backgrounds and skill levels. Full training and ongoing support is provided throughout your volunteering journey with us.
We are completely flexible and work around your schedule. Even a few hours per week or month makes a meaningful difference. We have both regular and one-off volunteer opportunities available.
Yes! Some roles — such as administration, social media, and communications — can be performed remotely. We also have in-person opportunities at our Sunshine VIC location and at community events.
Absolutely. We value every volunteer's contribution and can provide references, certificates of recognition, and professional development support to help boost your career prospects.
Yes! We offer work placements for students studying Community Services, Social Work, and related fields. Contact us to discuss your placement requirements and we will work with your institution.

Ready to Join Our Team?

Contact us and we'll match you with a role that suits your skills, interests, and availability.

📞 03 8386 7349
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$25 provides

Transport support to help someone attend a critical appointment or access a service

🎓

$50 provides

Workshop supplies for a session helping up to 10 participants build new skills

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$100 provides

Full case support for one individual including referrals, advocacy, and follow-up

Patience Community Services Incorporated · ABN 26 929 226 710 · ACNC Registered Charity
Donations over $2 are tax-deductible. All payments processed securely through PayPal.
For enquiries: donates@patiencecs.org.au

Contact Us

We're here to help. Our friendly team will get back to you as soon as possible.

How to Reach Us

📍
Our AddressSuite 501, Shop 31
80 Harvester Rd, Sunshine VIC 3020
📧
General Enquiriescare@patiencecs.org.au
🌐
Websitepatiencecs.org.au

Response Times

We aim to respond to all enquiries within 1–2 business days. For urgent matters, please call us directly on 03 8386 7349.

Need Immediate Help?

If you or someone is in crisis, please contact Lifeline on 13 11 14 or go to your nearest emergency service.

Send Us a Message